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Media Systems Engineer
Media Systems Engineer
  Full-Time @ DePaul University

Chicago, Illinois, United States

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General Summary

The Media Systems Engineer is responsible for managing Windows and OSX operating systems, servers, storage platforms, and applications in support of media creation, post-production, and distribution. The engineer will conduct hardware installations, operating system installations, and software installations in classrooms, labs, and specialized media production and post-production facilities for both the School of Cinematic Arts and School of Design. Responsible for system services setup and maintenance, user administration, and end user support. Ensure data and media recoverability by implementing and performing system backups. Proactively monitor systems and troubleshoot interruptions, conduct hardware and software audits, and maintain growth statistics, inventories, and metrics. Develop long-term hardware and software maintenance and acquisition plans for both Schools and for coordinating on-site technical support. 

Responsibilities & Duties

  • Develop, execute, and maintain media production software and hardware in various specialized environments like classrooms and post-production labs, including compatibility testing, long-term acquisition planning, and performance optimization.

  • Install, configure, monitor, troubleshoot, and maintain systems and applications. 

  • Install, configure, maintain, media server hardware and software, including management of user access and content lifecycles supporting campus use-cases.

  • Develop scripts, service checks, and automated processes for server systems and monitor server performance. 

  • Coordinate system support, including on-site troubleshooting in active teaching spaces and crafting best-practices, FAQ, user guide, and other documentation for learning and non-expert users. 

  • Research state-of-the-art software and develops relationships with software developers and vendors. 

  • Performs other duties as assigned.

Education & Experience

  • BS in Computer Science or related field (OR considerable work experience). 

  • 3 years experience in modern media production or post production, including modern collaborative work-flows, deliverables, and media playback technologies.

Preferred Requirements

  • MS in Computer Science or related field. 

  • Experience administering, optimizing, and implementing policy for shared media storage spaces and render farms.

Managerial Responsibilities

  • Hires and manages student workers as needed.

Other Skills & Abilities Reqd

  • Must be able to troubleshoot basic to moderately complex technical problems spanning a variety of technical disciplines. 

  • Familiarity with the following software products: Adobe Creative Cloud, Avid Media Composer and Pro Tools, Autodesk Maya, Nuke, and Logic. 

  • Knowledge of performance optimization, analysis, characterization, and benchmarking. 

  • Ability to work in diverse team environment.

  • Excellent written and verbal communication skills.

  • Willingness to educate.

Additional Information

  • Duties require travel between Loop and Lincoln Park Campuses and DePaul Cinespace Studios.

  • Occasionally requires off hours work, including nights and weekends. 

This job posting was last updated on Feb. 6, 2019