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Production Support Engineer, Contract
Production Support Engineer, Contract
  Part-Time @ Sony Computer Entertainment

San Mateo, California, United States

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Sony PlayStation has an opening for a Production Support EngineerContract in our Creative, Design, Events, and Video group. This candidate will be supporting a variety of team members, including: Designers, CG Artists, Video Editors, Producers, and Project Managers. They will assist and provide guidance for the technical and production needs for the teams. This role supports creative groups who produce content that will be seen around the world by millions of fans. The role requires the ability to change gears quickly and support teams working against tight deadlines. If this sounds like you, then we'd love to hear from you. Please note, this is a contract role intended to last 12 months, with the possibility of extension.


  • Assist CG, Video Production, and Designers with production issues related to software, plugins, and network infrastructure.
  • Providing support across all teams (software, license, plugin)
  • Act as a support liaison between end users and vendors (Adobe, Thinkbox, Autodesk, etc)
  • Setting up workstations and laptops for end-users
  • Troubleshoot computer issues with minimal end-user interruption
  • Create and maintain internal department documentation


  • 1 to 3 years of experience in a support role for creative teams, such as VFX, Animation, Game Industry, etc.
  • Exposure to VFX pipelines and technology desired
  • Experience using: After Effects, Premiere Pro, Photoshop, Illustrator, Maya, Nuke, Cinema4D
  • Experience with render farm management, Deadline preferred
  • Knowledge of storage servers and network configuration
  • Ability to work late nights and weekends as needed
  • Bash and/or Python scripting desired
This job posting was last updated on March 28, 2018