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3rd party isilon support
posted by Bill Heiden  on Nov. 28, 2017, 1:46 p.m. (1 year, 16 days ago)
7 Responses     1 Plus One's     3 Comments  

  Are there any companies offering 3rd party isilon support?


Response from Terry Dale @ Nov. 29, 2017, 8:56 a.m.

http://www.scalelogicinc.com/support-services/


1 Plus One's     0 Comments  
   

Response from Ken Spickler @ June 19, 2018, 11:15 a.m.
I think it was a valid response. Enough info to answer the original and follow-up questions without going for the hard sell.

Ken SpicklerSent from iPhone. Srry for tpos.
On Jun 19, 2018, at 8:08 AM, Francis Provencher <francis-p@moving-picture.com> wrote:

Hi,


This is a tech discussion list, so we are Ok with learning about the technical aspect of your offer, but please no direct publicity on this list

Thank you,

Francis

 

 

From: studiosysadmins-discuss-bounces@studiosysadmins.com [mailto:studiosysadmins-discuss-bounces@studiosysadmins.com] On Behalf Of RupertChandler
Sent: Tuesday, June 19, 2018 10:31 AM
To: studiosysadmins-discuss@studiosysadmins.com
Subject: Re: [SSA-Discuss] 3rd party isilon support

 

** WARNING: This mail is from an external source **

 

Hi,

We are able to provide software support along with hardware, we are able to escalate if required to Isilon and we are able to provide OneFS updates under certain circumstances.

We can do this globally and we can this for around 50% the cost of Isilon direct.

Tier3 engineers on first call so NO call centres, 600,000 spares in stock, global coverage.

4Hr/NBD SLA's

Very pleased to discuss and provide quotes.

Rup

rupert@scalelogic.eu | +441672600139

 

To unsubscribe from the list send a blank e-mail to mailto:studiosysadmins-discuss-request@studiosysadmins.com?subject=unsubscribe

0 Plus One's     0 Comments  
   

Response from Francis Provencher @ June 19, 2018, 11:10 a.m.

Hi,


This is a tech discussion list, so we are Ok with learning about the technical aspect of your offer, but please no direct publicity on this list

Thank you,

Francis

 

 

From: studiosysadmins-discuss-bounces@studiosysadmins.com [mailto:studiosysadmins-discuss-bounces@studiosysadmins.com] On Behalf Of RupertChandler
Sent: Tuesday, June 19, 2018 10:31 AM
To: studiosysadmins-discuss@studiosysadmins.com
Subject: Re: [SSA-Discuss] 3rd party isilon support

 

** WARNING: This mail is from an external source **

 

Hi,

We are able to provide software support along with hardware, we are able to escalate if required to Isilon and we are able to provide OneFS updates under certain circumstances.

We can do this globally and we can this for around 50% the cost of Isilon direct.

Tier3 engineers on first call so NO call centres, 600,000 spares in stock, global coverage.

4Hr/NBD SLA's

Very pleased to discuss and provide quotes.

Rup

rupert@scalelogic.eu | +441672600139

 


0 Plus One's     1 Comments  
   

Response from RupertChandler @ June 19, 2018, 10:31 a.m.

Hi,

We are able to provide software support along with hardware, we are able to escalate if required to Isilon and we are able to provide OneFS updates under certain circumstances.

We can do this globally and we can this for around 50% the cost of Isilon direct.

Tier3 engineers on first call so NO call centres, 600,000 spares in stock, global coverage.

4Hr/NBD SLA's

Very pleased to discuss and provide quotes.

Rup

rupert@scalelogic.eu | +441672600139


0 Plus One's     0 Comments  
   

Response from Bill Heiden @ Nov. 29, 2017, 6:44 p.m.

Thanks for the suggestions.  :-)

 


0 Plus One's     0 Comments  
   

Response from Jean-Francois Panisset @ Nov. 28, 2017, 2:30 p.m.
I think GPL can do that for you as well?

https://gpltech.com/


On Tue, Nov 28, 2017 at 10:55 AM, Scott Correll <scott@reelfx.com> wrote:

We use SEI for Isilon hardware support. They are actually better than Isilon and 1/10 the cost. They dont provide software support.

https://www.serviceexpress.com/

From: studiosysadmins-discuss-bounces@studiosysadmins.com [mailto:studiosysadmins-discuss-bounces@studiosysadmins.com] On Behalf Of Bill Heiden
Sent: Tuesday, November 28, 2017 12:46 PM
To: studiosysadmins-discuss@studiosysadmins.com
Subject: [SSA-Discuss] 3rd party isilon support

Are there any companies offering 3rd party isilon support?


To unsubscribe from the list send a blank e-mail to mailto:studiosysadmins-discuss-request@studiosysadmins.com?subject=unsubscribe


0 Plus One's     1 Comments  
   

Response from Scott Correll @ Nov. 28, 2017, 2 p.m.

We use SEI for Isilon hardware support. They are actually better than Isilon and 1/10 the cost. They dont provide software support.

 

https://www.serviceexpress.com/

 

 

From: studiosysadmins-discuss-bounces@studiosysadmins.com [mailto:studiosysadmins-discuss-bounces@studiosysadmins.com] On Behalf Of Bill Heiden
Sent: Tuesday, November 28, 2017 12:46 PM
To: studiosysadmins-discuss@studiosysadmins.com
Subject: [SSA-Discuss] 3rd party isilon support

 

  Are there any companies offering 3rd party isilon support?

 


0 Plus One's     1 Comments